Turbo-charge your order:

• Designate a shipping address where someone can sign for your parcel eg. work / neighbour.
• Check on the order confirmation screen that your shipping address also shows your name as the recipient.
• Validate your payment with your bank at the last stage of our check out (eg. 'Verified by VISA').

Buy a gift worry-free:

Unused items can be returned in their retail packaging for 90 days following the day of shipping! That gives plenty of time to return a gift for refund or exchange after the big day.

Use PayPal without hiccups:

• Log into your account before clicking the PayPal button in the basket! That way the G-Points you collect are added to your existing account.
• Check on the order confirmation screen that PayPal has transferred to us all your information: recipient name, the shipping address you want to use including the house number / building name. PayPal is convenient, but not infallible!
• PayPal payments have limitations: PayPal payments cannot be changed after the order is placed; As a result, orders cannot be changed either. If in doubt, use a payment card; the check out is totally secure and your details are protected.